If you aren't 100% satisfied with any item you have ordered from Mary of Puddin Hill please call us toll free at 1.800.545.8889.
We'll cheerfully exchange the product, issue a credit or refund your payment. |
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| Privacy Policy |
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| Our
privacy policy for this website and our printed product
catalogue is as follows: |
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| Information Collection
and Use |
| At Mary of Puddin Hill, we are committed
to taking appropriate measures to ensure that all information
you provide us is handled in accordance with this policy.
The information you provide to us is used to process your
order, service your account, and to improve our site's
content and functionality and enhance your experience
as a consumer, as further described below. |
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| Order Information |
| We request information
from you as part of the order process, which requires
you to provide contact information (such as your name
and shipping address) and financial information (such
as your credit card number and expiration date). All this
information is used for billing purposes and to fill customer
orders. If we have trouble processing an order, your contact
information is used to get in touch with you |
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| Personal Information
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| The information you provide
is used to process and bill your orders and contact you
when any problems are encountered. We may also send you
information about our company's new services and special
offers unless you elect not to receive such offers. In
some cases, we permit third parties to offer their goods
and services to our customers. If you do not wish to take
advantage of such offers, you have an opportunity to "opt
out" (see the "Contact Us" Section below)
and keep your personal information from being shared for
this purpose. If you do not "opt out" we will
only share your contact information such as your name,
email address and mailing address and other information
such as the types of products purchased, but would never
include sensitive financial information such as bank account
information, credit card number, and expiration date. |
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| Cookies |
| We use cookies in our
system for order processing and other tracking capabilities.
A cookie is a piece of data stored on the user's hard
drive containing information about the user. Use of a
cookie is in no way linked to any personally identifiable
information while on our site. Once the user closers their
browser, the cookie simply terminates. For instance, by
setting a cookie on our site, the user would not have
to log in a password more than once, thereby saving time
while on our site. If a user rejects the cookie, they
may still use our site. However, we have no access to,
or control over, these cookies. |
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| Log Files |
| We use IP addresses to
analyze trends, administer the site, track users' movement,
and gather broad demographic information for aggregate
use. IP addresses are not linked to any personally identifiable
information while on our site. Once the user closes their
browser, the cookie simply terminates. For instance, by
setting a cookie in our site, the user would not have
to log in a password more than once, thereby saving time
while on our site. If a user rejects the cookie, they
may still use our site. However, we have no access to,
or control over, these cookies. |
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| Data Sharing |
| We share aggregated demographic
information with our partners and advertisers. We use
an outside shipping company to ship orders, and a credit
card processing company to bill users for goods and services.
When a customer enters an order on our website, we will
share names, or other contact information that is necessary
for the third party to proceed the services mentioned
above. These parties are not allowed to use personally
identifiable information except for the purpose of providing
these services. These companies do not retain, share,
store or use personally identifiable information for any
secondary purposes. Although we make every effort to
preserve user privacy, we may need to disclose personal
information when required by law wherein we have a good-faith
belief that such action is necessary to comply with
a current judicial proceeding, a court order, or a legal
process served on our website. We may also share information
as explained above under the "Personal Information"
section. |
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| Links |
| This web site contains
links to other sites. Please be aware that Mary of Puddin Hill is
not responsible for the privacy practices of such other
sites. We encourage our users to be aware when they leave
our site and to read the privacy statements of each and
every web site that collects personally identifiable information.
This privacy statement applies solely to information collected
by this website. |
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| Security |
| This website takes every
precaution to protect our users' information. When users
submit sensitive information via the website, your information
is protected both online and off-line. When you place
an order with us, you are using our secure e-commerce
server and secure server software (SSL). This means that
all of the information you enter is encrypted before we
receive it. While on a secure page, such as our order
form, the lock icon on the bottom of Web browsers such
as Netscape Navigator and Microsoft Internet Explorer
becomes locked, as opposed to unlocked, or open, when
you are just "surfing. While we use SSL encryption
to protect sensitive information online, we also do
everything in our power to protect user information
offline. All of our users' information, not just the
sensitive information mentioned above, is restricted
in our offices. Only employees who need the information
to perform a specific job (for example, our billing
clerk or a customer service representative) are granted
access to personally identifiable information. Furthermore,
our employees are kept up-to-date on our security and
privacy practices.
Finally, the servers that we store personally identifiable
information on are kept in a secure environment. |
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| Contact Us |
| If you have any questions
about the security at our website or wish to opt-out as
described above under the "Personal Information"
Section, you can send an e-mail to customerservice@puddinhill.com.
Please note that if you opt-out after we have provided
your contact information to third parties for the purposes
described above in "Personal Information," such
opt-out will only apply to our handling and disclosure
of your information and will not apply to those third
parties to whom your information has already been provided.
If you wish to no longer receive offers from such third
parties, we suggest that you contact them directly. |
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| Administrative
Type Emails |
| From time to time, we
send users administrative-type email communications. You
are not able to un-subscribe from administrative type
emails, which contain important information about our
products and services. We use administrative emails to
communicate with users to provide requested services and
in regards to issues relating to their account. |
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| Correction/Updating
Personal Information: |
| If a user's personally
identifiable information changes (such as your address),
we will endeavor to provide a way to correct or update
that user's personal data provided to us. This can be
done by clicking the "Your Account" link on
any page on the website and making the desired changes,
or by visiting our Customer Service Center. |
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| Notification of
Changes |
| If we decide to change
our privacy policy, we will prominently post a link to
those changes on our Homepage so our users are always
aware of what information we collect, how we use it, and
the circumstances, if any, under which we disclose it.
It is important to remember that by using our site or
making any purchases from us, you agree t the terms of
this privacy policy, including any changes that we may
make from time to time. |
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| Transfer of Information |
| In the event our company
is ever sold, we reserve the right to transfer ownership
of our customer information to the acquiring company. |
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